Cookie Policy

Cookie Policy

This page explains what cookies are, how our website uses them, and how you can control them.

This page explains what cookies are, how our website uses them, and how you can control them.

Introduction

This Cookie Policy explains how Tollington Lodge uses cookies and similar technologies on this website. It sits alongside our Privacy Policy, which explains how we handle your personal information more generally.

What are cookies?

Cookies are small text files a website stores on your device. They help the site work properly, remember your preferences, and understand how visitors use the site. Some are essential; others are optional and are only set with your consent.

Cookies we use

Essential cookies — needed for the site to load and work securely. These are always on.

Preference cookies — remember choices such as your cookie consent, so you are not asked repeatedly.

Access ControlOnly authorized healthcare and may access your information.

Analytics cookies — help us see which pages are useful so we can improve the site. Set only with your consent.

Security MonitoringWe continuously monitor for activity or access attempts.

Third-party cookies — our website is built with Framer, which may set cookies needed to serve and secure the site.

TrainingAll staff ongoing training in patient privacy data protection requirements.

Managing cookies

You are in control. When you first visit, you can accept or decline optional cookies. You can change or withdraw your choice at any time, and you can block or delete cookies through your browser settings — though some essential cookies are needed for the site to work.

Security is at the core of everything we do. Your information is protected using bank-grade encryption, two-factor authentication, and real-time fraud monitoring. We conduct regular security audits to ensure your data remains secure against threats.

Your sensitive data is encrypted in transit and at rest using the latest industry standards. We also limit access internally to only those employees who require it to perform their job.

Use a strong password and enable biometric login or 2FA whenever possible for added protection.

Your choices

You decide which optional cookies to allow. You can stay in control in a few ways:

Questions about cookies? Email darshini@tollingtonlodge.co.uk or call 01934 620630 and we'll explain anything you're unsure about.

Accept or decline optional cookies from the banner when you first visit.

Change your choice at any time by clearing this site's cookies and reloading the page.

Block or delete cookies through your browser settings.

Turn off analytics cookies without affecting how the site works for you.

Request deletion of your data applicable.

For more about how we handle your personal information, please see our Privacy Policy.

Consent

We only set optional cookies after you agree. Essential cookies don't need consent, because the site can't function without them.

Changes to this policy

We may update this Cookie Policy from time to time. Any changes will appear on this page, so please check back occasionally.

Why we use cookies

We use cookies to:

Keep the website secure and working as it should.

Coordinating with your, or other healthcare providers.

Remember your cookie preferences.

Understand which pages help families most, so we can improve them.

Monitoring your health status and changes in your condition.

Check that our pages load quickly and correctly.

Alerting healthcare professionals when may be necessary.

Keep the site reliable.

Communicating with you about your readings, health status, or plan updates.

We do not use cookies for advertising, or to sell your data.

Providing technical and troubleshooting device issues.

Ready to Visit?

Submit the form below and we'll help you, or your loved one, take the next step toward the right care.

Ready to Visit?

Submit the form below and we'll help you, or your loved one, take the next step toward the right care.

Ready to Visit?

Submit the form below and we'll help you, or your loved one, take the next step toward the right care.